Microsoft will not
reduce the price of Windows 8 upgrades, as it did three years ago before the
roll-out of Windows 7, a retail sales analyst said last week. "I would
expect upgrade pricing to consumers to be on par with Windows 7," said
Stephen Baker of the NPD Group. "They had a compelling reason to get
consumers off of Vista and priced [it] to make that happen [in 2009]. But the
reason to get consumers onto a more modern platform with a software upgrade is
a lot less now than in 2009."
Three years ago,
Microsoft dropped the price of the primary Windows 7 upgrade edition -- Home
Premium -- by $10, or about 8 percent, from what it had charged customers for
the comparable upgrade to Vista two years earlier. It also cut the price of the
full version of Windows 7 Home Premium by $30, or 17 percent. Other editions,
however, including the business-oriented Windows 7 Professional, were priced
the same as their Vista ancestors. At the time, Microsoft did not openly tout
the Windows 7 price cuts as a way to move people off Vista, but the newer OS
has put Vista in the rear-view mirror: The latest statistics from Web metrics
company Net Applications showed Vista with a 7 percent share of all operating
systems, down from its peak of 19 percent in October 2009, the month Windows 7
launched. Three yeas after its launch, Windows 7 holds a 39 percent global
share, second only to the nearly-11-year-old Windows XP.
Prior Practices
Although Microsoft is
probably weeks away from announcing Windows 8 pricing -- in 2009 it waited
until late June to reveal Windows 7's -- Baker made a case for why the company will keep to its current
chart.
"They believe in
the value of Windows and they will want to charge against that value,"
said Baker. "I think they see a world where the consumers' trust in
Windows will be rewarded and they can derive revenue from that." Under
that theory, Microsoft would be hesitant to cut prices, believing that doing so
would cheapen the value of the new OS in the eyes of customers. And Microsoft
has been adamant about Windows 8's value, casting the new OS as a revolutionary
departure that justifies the repeated use of the tag phrase "Windows 8
reimagines Windows." That's why Baker saw price cuts as sending the wrong
message. "I think Microsoft will be, and correctly in my view, very wary
about devaluing Windows in the customer's eye by some sort of cheap pricing
trick," he said. "They believe the product has value and will grow
rapidly regardless of the price of the upgrade and that is incentive enough, in
my mind, to not reduce the price." Some, however, have speculated that
Microsoft will drop the price of Windows 8 to encourage users to adopt the new
OS. The reason: The more people running Windows 8, the more revenue Microsoft
can earn from the new Windows Store. Windows Store is Microsoft's app market
for Metro-style software, and will be accessible only to Windows 8 and Windows
RT users. Microsoft will take a 30 percent cut of the first $25,000 each app
earns, then 20 percent of all additional revenue. Baker dismissed that idea as
well. "I am sure they would look at the value of Windows 8 on its own, not
subsidized by something else," Baker argued. "It would not be in
their best interest to use those [Windows Store] revenues to subsidize Windows
8 pricing." While Baker believes that Microsoft will hope for a quick
adoption of Windows 8, he doesn't think the company needs to reduce the price
of upgrades to accomplish that. If Microsoft did cut Windows 8 prices, here are
some possible outcomes based on 5 percent and 10 percent cuts from current
Windows 7 list prices. "Unless PC sales fall off a cliff, the [Windows
Store] is going to have a pretty large base to sell into very quickly," he
said, talking about the fact that once Windows 8 launches most new PCs will
come with that edition pre-installed.
Inventory of Editions
Microsoft makes most of
its Windows revenue from licenses sold to OEMs -- the original equipment
manufacturers, or computer makers -- rather than from individual copies of its
OS. While Windows 7 will be sold at retail for a year after the launch of
Windows 8, and OEMs can sell PCs with the older operating system pre-installed
for up to two years, most new PCs will be packaged with Windows 8 soon after
its debut this fall. Microsoft plans to widely ship only two retail editions --
Windows 8 and Windows 8 Pro -- that will be roughly analogous to Windows 7 Home
Premium and Windows 7 Professional. The company has ditched Ultimate, the
top-end retail version that never caught on. And unless Microsoft makes a major
change in how it structures its retail line, it will sell both
"upgrade" and "full versions" of the two Windows 8
editions, for a total of four SKUs, or "stock keeping units." With
Windows, an "upgrade" edition can be installed only on a PC that
already runs an older flavor of the OS -- Microsoft typically limits the
eligible versions to the two prior to a new release -- while a the pricier
"full version" must be used to install on a new machine, one running
a non-Microsoft OS, or one running an even-older copy of Windows. But even if
Microsoft keeps Windows 8 pricing at Windows 7 levels, customers may be able to
buy Windows 8 upgrades for less than list, if only for brief periods. Three
years ago, Microsoft slashed the price of the Windows 7 Home Premium upgrade by
58 percent to $50 during a two-week
pre-launch promotion. At the same time, it also dropped the Windows
7 Professional upgrade price by 50%, to $100. The company has not announced a
similar deal for Windows 8, but has hinted that it will run specials this time
around, too.
Bundle Expected
Also likely on the
horizon is a Windows 8 bundle that would match the $150 price for Windows 7
Family Pack, a three-license
upgrade that Microsoft first
sold in 2009 and has offered on-and-off since then. For Baker, the Family Pack
is the one SKU Microsoft should consider selling at a lower price than the
Windows 7 version. "[Microsoft should be] more aggressive in marketing and
selling the multi-pack SKUs, which should be their primary focus," he
said. The NPD Group's data, Baker added, shows that half of all U.S. computing
households have at least one Windows 7 PC, and a quarter have at least one
running Vista. "That indicates there is lots of overlap in multi-device
households, and Microsoft will want to enable consumers to upgrade all the
eligible devices in the house at once," said Baker. Microsoft will issue
the Windows 8 Release Preview -- the final public milestone for the operating
system before its launch -- the first week of June, and may
reveal some upgrade details and prices then.
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