Facebook
is making quite a few changes to its advertising assets. The company has rolled
out both Facebook Timelines for brand pages and real-time analytics via Page
Insights.
A Focus on Revenue
Every
time Facebook makes a change to its interface, users complain about how unfair
it is that a company would change its free to use, completely optional service
without personally consulting them, However, it’s unlikely that marketers will
have the same response about the new features the social media giant is
introducing.
The
Page Insights enhancements, which are scheduled to become available to all page
administrators over the next few weeks, will feature real-time statistics for:
·
People talking about this — tracks the number
of conversations about a page over the last seven days. The metric combines
statistics such as page likes, posts, shares, comments, RSVPs, check-ins,
mentions, poll activity and a few other items. Is currently updated daily.
·
Organic, paid and viral reach — measures the number
of unique views.
·
Engaged users — represents the
number of unique clicks on a post for the last 28 days.
The
real-time data enhancement is the second major update Facebook has made to its
page analytics. These changes
will be very welcome for marketers that now almost universally need to
quantitatively measure the impact of their social
media efforts to justify
investment.
In
addition to improved metrics, Facebook has also finally made its timeline
feature available to brand pages.
Page
administrators can now opt-in to use the new feature or wait until it
automatically goes live on March 30. Brands, like users, have a mixed reaction
to the timeline-based interface. Marketers like the opportunity to get more
creative via the cover photos, but some complain that it will hurt companies
that don’t have a single well-defined brand identity or have difficulty
consistently creating engaging social media content.
Another
interesting problem, is that the timeline currently only allows dates back to
January 1800. Some organizations, like the military and universities, have
complained that this limits their ability to tell their complete story.
Why All the Changes
Facebook’s
latest enhancements are clearly an effort to strengthen its highly advertising
driven revenue stream in advance of its upcoming US$ 5 billion IPO. Although
the social media giant is clearly popular, popularity doesn’t drive stock
prices (at least long term) — profits do. Facebook is producing lots of
conversation, but revenue growth is slowing. Google was able to introduce real
time analytics before Facebook with its release of Google Analytics Real-Time
in September, and researchers expect the search company to generate more
advertising revenue than Facebook by next year.
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