The Washington Post’s Social
Reader app on Facebook is losing members in droves, a fate that seems to have
befallen other “frictionless” apps that share pretty much whatever you’re doing
on the Internet, whether you like it or not.
Forbes first
reported the drop for the Post’s Social Reader app, and AppData.com confirmed
it, finding that the Social Reader has fallen from 17.4 million monthly active
users to 9.2 million users in the past month. According to AppData.com, the top
apps that have lost users includes many social reader apps, such as The
Guardian. The Guardian's drop-off looks similar to Post’s; it has gone from
about 600,000 daily active users to under 100,000 in less than one month.
Social reader apps are basically the digital equivalent of inviting people to
read over your shoulder. The Washington Post Social Reader, for example,
automatically shares whatever you read on their website with your Facebook
friends. The automatic sharing feature is supposed to make sharing
"frictionless," but it actually creates
more friction as you
frantically try to get rid of any evidence that you clicked on something you
didn’t want to share. As if the automatic sharing feature weren't bad enough, when your
friends try to click on the links to the stories you read, they're directed to
install the Washington Post's Social Reader app -- effectively giving it
permission to share everything they're reading. This creates a giant circle of
awkward oversharing that people have little control over (unless you do what I
do, which is lookup the article outside of Facebook and never, ever let the
Washington Post have my information). The Washington Post's engagement officer,
Ryan Y. Kellett, tweeted the
following explanation for
why the social reader is doing so badly:
According
to Buzzfeed,
this means we can conclude that "social readers are appearing less
prominently in users' timelines, in part due to the site's new 'Trending
Articles' feature, which promotes (and effectively minimizes) social reader
stories in one place. So it's not entirely a matter of fatigue." That's
probably a good explanation for the sudden drop-off of active users. But, like
everyone else on the Internet, I am of the opinion that social readers had it
coming to them.
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